Shopping cart
Your cart empty!
Top 5 reasons to invest in marketing
- •
- Apr 3, 2024
Contact us
Feel free to reach out to us using the options below, and our dedicated team will respond to your inquiries promptly.
Other ways to reach us
Frequenlty asked questions:
- What is Textiful WebChat?
Textiful WebChat lets you chat with visitors on your website instantly — and continue the conversation by SMS, even after they leave your site.
- How is this different from a normal live chat?
Unlike regular chat widgets, Textiful connects your website to text messaging. That means when someone closes the browser, the chat moves straight to their phone — so you never lose the lead.
- Do I need to be online all the time?
No. Textiful’s AI handles messages automatically when you’re busy or offline. You’ll get a notification and can jump in anytime from your Textiful inbox.
- Will it work on my phone or tablet?
Yes. You can chat with customers right from your phone using the Textiful dashboard — it’s mobile-friendly and perfect for small teams on the go.
- Can I customize the WebChat widget?
Absolutely. You can change colors, greeting text, and your business name so it matches your brand perfectly.
- What happens after a chat ends?
Textiful automatically saves the conversation, adds the contact to your CRM, and can send follow-up messages or reminders via SMS — all hands-free.
- How much does it cost?
WebChat is included in all Textiful plans. Just pick the plan that fits your SMS volume, and start chatting instantly.
- Do customers need to install anything?
No. It works directly in their browser and text inbox — no app, no downloads, just instant connection.
Trusted by well-known brands.
