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Top 5 reasons to invest in marketing
- •
- Apr 3, 2024
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Feel free to reach out to us using the options below, and our dedicated team will respond to your inquiries promptly.
“This software simplifies the website building process, making it a breeze to manage our online presence.”
David Larry
Founder & CEOOther ways to reach us
Frequenlty asked questions:
- What is Textiful WebChat?
Textiful WebChat lets you chat with visitors on your website instantly — and continue the conversation by SMS, even after they leave your site.
- How is this different from a normal live chat?
Unlike regular chat widgets, Textiful connects your website to text messaging. That means when someone closes the browser, the chat moves straight to their phone — so you never lose the lead.
- Do I need to be online all the time?
No. Textiful’s AI handles messages automatically when you’re busy or offline. You’ll get a notification and can jump in anytime from your Textiful inbox.
- Will it work on my phone or tablet?
Yes. You can chat with customers right from your phone using the Textiful dashboard — it’s mobile-friendly and perfect for small teams on the go.
- Can I customize the WebChat widget?
Absolutely. You can change colors, greeting text, and your business name so it matches your brand perfectly.
- What happens after a chat ends?
Textiful automatically saves the conversation, adds the contact to your CRM, and can send follow-up messages or reminders via SMS — all hands-free.
- How much does it cost?
WebChat is included in all Textiful plans. Just pick the plan that fits your SMS volume, and start chatting instantly.
- Do customers need to install anything?
No. It works directly in their browser and text inbox — no app, no downloads, just instant connection.
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