Turn Visitors into Customers

Chat with website visitors instantly and keep the conversation going by SMS.
that bring customers back.

No credit card required.

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Automated Appointment Reminders
01.

Automated Appointment Reminders

Never forget a booking again.

See demo

No more missed appointments — Textiful reminds everyone automatically.

Lisa
Lisa
Café Owner

Follow-up After Purchase
02.

Follow-up After Purchase

Build trust and turn one-time buyers into loyal customers.

See demo

Our customers love getting thank-you texts — they come back more often now.

David
David
Shop Owner

Personalized Birthday & Promo Messages
03.

Personalized Birthday & Promo Messages

Make every customer feel remembered.

See demo

Birthday messages bring people back every time — it's personal and powerful.

Sarah
Sarah
Beauty Studio

Frequenlty asked questions:

  • What is Textiful WebChat?

    Textiful WebChat lets you chat with visitors on your website instantly — and continue the conversation by SMS, even after they leave your site.

  • How is this different from a normal live chat?

    Unlike regular chat widgets, Textiful connects your website to text messaging. That means when someone closes the browser, the chat moves straight to their phone — so you never lose the lead.

  • Do I need to be online all the time?

    No. Textiful’s AI handles messages automatically when you’re busy or offline. You’ll get a notification and can jump in anytime from your Textiful inbox.

  • Will it work on my phone or tablet?

    Yes. You can chat with customers right from your phone using the Textiful dashboard — it’s mobile-friendly and perfect for small teams on the go.

  • Can I customize the WebChat widget?

    Absolutely. You can change colors, greeting text, and your business name so it matches your brand perfectly.

  • What happens after a chat ends?

    Textiful automatically saves the conversation, adds the contact to your CRM, and can send follow-up messages or reminders via SMS — all hands-free.

  • How much does it cost?

    WebChat is included in all Textiful plans. Just pick the plan that fits your SMS volume, and start chatting instantly.

  • Do customers need to install anything?

    No. It works directly in their browser and text inbox — no app, no downloads, just instant connection.

Still have a question?
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Turn website visits into real customers.

Try WebChat Free — start chatting with your visitors today!

14-day trial, no credit card required.