Terms and conditions

Last modified: June 21, 2025

  • Our services
  • Account Registration
  • User Responsibilities
  • User-Generated Content
  • Payments & Subscriptions
  • Intellectual Property
  • Termination
  • Disclaimers & Limitations
  • Governing Law & Disputes
  • Changes to Terms
  • Contact

Our services

1. Acceptance of Terms
By accessing or using Textiful.co (“Service”), you agree to comply with these Terms and Conditions (“Terms”). If you do not agree, do not use the Service. These Terms apply to all visitors, users, and customers.

2. Service Description
Textiful.co provides:

  • All-in-one business texting for marketing, two-way SMS, reminders, and communication.

  • Tools and features accessible via https://textiful.co.
    We reserve the right to modify or discontinue the Service without notice.

Account Registration

3. Account Registration

  • You must provide accurate information when creating an account.

  • You are responsible for:

    • Maintaining account security.

    • All activities under your account.

    • Notifying us immediately of unauthorized access.

  • Accounts must not be shared or transferred.

User Responsibilities

4. User Responsibilities
You agree not to:

  • Use the Service for illegal activities or violate third-party rights.

  • Upload harmful content (e.g., malware, hate speech).

  • Reverse-engineer, scrape, or exploit the Service.

  • Impersonate others or interfere with Service operations.

User-Generated Content

5. User-Generated Content

  • You retain ownership of content you upload/create (“User Content”).

  • By using the Service, you grant Textiful.co a non-exclusive, worldwide license to:

    • Store, process, and display User Content solely to operate the Service.

    • Use anonymized data for analytics/service improvement.

  • You warrant that User Content does not infringe any rights or laws.

Payments & Subscriptions

6. Payments & Subscriptions

  • Paid plans require valid payment via approved gateways (e.g., Stripe, PayPal).

  • Fees are non-refundable unless required by law.

  • We may change pricing with 30 days’ notice (email or in-app).

  • Automatic renewals apply; cancel anytime via your account dashboard.

Intellectual Property

7. Intellectual Property

  • All Service-related content (logos, software, design) is owned by Textiful.co or licensors.

  • You may not copy, modify, or resell our materials without written permission.

Termination

8. Termination

  • You may close your account at any time.

  • We may suspend/terminate accounts for:

    • Violations of these Terms.

    • Prolonged inactivity.

    • Fraudulent or harmful behavior.

  • Upon termination, your data may be deleted per our Privacy Policy.

Disclaimers & Limitations

9. Disclaimers & Limitations

  • The Service is provided “as-is.” We disclaim all warranties (express or implied).

  • We are not liable for:

    • Indirect, incidental, or consequential damages.

    • Loss of data, profits, or business opportunities.

    • Third-party actions or service interruptions.

  • Maximum liability limited to fees paid to us in the past 6 months.

Governing Law & Disputes

10. Governing Law & Disputes

  • These Terms are governed by the laws of Victoria, Australia.

  • Disputes will be resolved through binding arbitration (not courts).

  • Class actions are waived.

Changes to Terms

11. Changes to Terms

  • We may update these Terms periodically.

  • Continued use after changes constitutes acceptance.

  • Material changes will be notified via email or Service alert.

Contact

Questions? Reach us at: