Platform features
All-in-one business communication service
When you need to send important messages to customers, partners, or employees, texting represents a cost-effective, efficient and secure way to communicate.
Website Chat
Capture website leads
Because Webchat immediately takes the conversation to text, customers can stay connected on their terms while you manage it from the same inbox as everything else.
Team Inbox
Centralize your texts with shared inboxes
Textiful’s shared inboxes empower your team to bring all of your business text messaging into one central place. This lets you spend more time doing what really matters: connecting with leads, prospects, customers, employees, and more.
Collaborate
Collaborate on SMS conversations with your team
Assign conversations to team members, and create accountability or collaborate with them on customer queries. Notes & Mentions allow for faster internal team communication and quick query resolution.
Keywords
Keywords Trigger Notifications
Set keyword triggers for alerts via phone, email, or webhook. Respond with business details or run campaigns asking customers to text your keyword, with instant notifications.
Webhooks
Webhooks
Post incoming SMS to any webhook URL, like a Zapier URL, so incoming messages trigger actions in your Zapier workflows.
Send 2 way texts
Peer to Peer Texting
Send 2-way texts at scale, ideal for political campaigns, fundraising, and non-profits. P2P texting lets individuals quickly message large groups while receiving responses for real-time 2-way conversations.
Marketing
Mobile Coupons
Create beautiful, customizable mobile coupons to send to your customers. These coupons help build loyalty and reward current customers, offering flexible settings and features to suit your needs.
A/B Split Testing
A/B Split Testing
Add multiple outbound messages for A/B testing to find which converts best by response rate or clicks. Pause, evaluate, edit, and resume your campaign easily.
Away Messages
Away Messages
Add multiple outbound messages for A/B testing to find which converts best by response rate or clicks. Pause, evaluate, edit, and resume your campaign easily.
Surveys
Q&A SMS Bots
Create automated SMS questions and responses triggered by texting a keyword. Design unlimited sequential questions, perfect for customer support, quizzes, feedback collection, and list growth.
Marketing
Bulk SMS
The core of SMS marketing is sending bulk messages to subscribers. Reach one or multiple groups to announce deals or discounts and drive business.
Promotion
Contests
Create SMS contests as a way to engage and reward your current customers while also using it as a great tool to grow your list. There’s nothing more important than keeping your customers happy and growing your list at the same time!
Promotion
Polls
Create text-to-vote polls to engage your subscribers and gather valuable insights into their preferences and needs.
Marketing
Mobile Splash Page Builder
Ideal for users who want to create custom pages with video, images, or HTML, and share those URLs with their subscriber list. Comes with a full-featured HTML editor.
Marketing
SMS Punch Card Loyalty Rewards
Forget outdated paper punch cards. Offer SMS "punch card" loyalty rewards to build brand loyalty and keep customers happy and returning.
Marketing
Kiosk Builder
The digital loyalty kiosk is a cutting-edge tool that allows you to create a user-friendly display for on-site customers. It lets them join a mobile club, check in to a loyalty program, and view their current status.
All Features
Discover everything
you can do more with Textiful
Explore our suite of features designed to streamline your operations, drive sales, and enhance customer satisfaction.
Instantly
How fast you'll increase engagements
See firsthand how our text messaging software helps you connect with customers like never before.
