Shared Inbox

A shared inbox for your team

Talk to your customers and your team from one place. Communicate internally and resolve customer queries efficiently.

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Team Collaboration

A shared inbox for your team

Assign conversations to team members, and create accountability or collaborate with them on customer queries. Notes & Mentions allow for faster internal team communication and quick query resolution.

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Shared Inbox
Team Creation

Organize your agents into teams

Create internal teams in your account to assign them conversations when working collaboratively.

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Team Collaration
Webchat

Chat leads in real time

Convert customers directly on your website. Textiful lets you live chat web visitors. Goodbye phone calls. Hello conversations. Run your business on high-converting digital channels. Be easy-to-reach with messaging on text, your website

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More Features

Work together with your team to solve
customer queries

Privately discuss customer queries with your teammates, before replying to conversations.

Private Notes

Press “@” to mention teammates on Private Notes. This removes ambiguity and notifies the tagged person that you need help.
Sub-Accounts

Have team members that you want to delegate work on different modules within the platform and only give them access to specific features?
Canned Responses

Access the saved replies easily using slash commands on your reply box and provide faster responses to frequently asked questions.
Instantly

How fast you'll increase engagements

See firsthand how our text messaging software helps you connect with customers like never before.

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